Virtual Receptionist is our Professional Call Answering Service. Charged per call, our professionals will answer calls on your company’s behalf, removing the need for you to hire a full time in-house receptionist. This ensures you need never miss an opportunity again.
How we handle your calls is entirely up to you as we can take as many or as few of your calls as you wish, so whether you want us to handle all of your calls so you can get on with running your business, or simply handle your overflow, our Virtual Receptionist service is the solution for you.
You choose when you’d like a customer to be diverted to Virtual Receptionist using your Routing Wizard. E.g. ‘Divert all Calls,’ ‘Divert when Busy,’ ‘Divert when not Answered.’
The call is answered by a professional. They’ll use your company name and a script prepared by you. The receptionist seamlessly appears as part of your organisation.
We’ll take the caller’s name, number and their enquiry.
You will receive the number of the caller via email, along with any message left for you. You’ll also receive a call recording of the interaction. Simply choose a time convenient to yourself to return the customer’s call.
We have an exclusive deal with MoneyPenny to offer you a free trial and free help & assistance setting up your phone to integrate with MoneyPenny.
We tried a tested a number of telephone assistants and MoneyPenny came out best for a personalised service including a dedicated set of PA’s to answer your call and an account manager to help you along the way.